Department Manager

Your Responsibilities ·      Ensuring that your department team are providing excellent customer service on the sales floor, in the fitting rooms and at the cash desk

·      Working together with the store Visual team to ensure that our products are displayed according to company guidelines, promotional activity and seasonal trends.

·      Recruiting, training and developing your Sales Advisor team together with the Store Manager.

·      Planning your staff scheduling and organising your department to meet the needs of the business and maximise profitability

·      Ensuring our store routines, policies and guidelines are met to assist in loss prevention and safety in the store

·      Setting an example for your team by acting as a role model using our values.

Your Skills ·      Excellent interpersonal skills and a passion for providing excellent customer service.

·      Leadership skills – the ability to delegate work, follow up results and provide constructive, straightforward feedback to coach and develop your team.

·      Being organised and able to prioritise multiple tasks based on the needs of our fast paced business.

·      The ability to analyse figures and formulate plans to maximise sales.

·      The drive and ambition to reach business goals in an effective manner.

·      A positive attitude and a willingness to learn and improve

25% discount on H&M Group merchandise with immediate effect
6.0 weeks holiday entitlement (increasing by 1 day each year to a maximum of 7.0 weeks) This includes Bank Holidays
Company sick pay after qualifying period
Maternity/Paternity pay after qualifying period
Shared Parental Leave after qualifying period
Long Service Award
Sales Incentive scheme
Employee Assistance Programme
H&M Incentive Programme (HIP) after qualifying period
Subject to a successful trial period you will also receive the following benefits:
Annual Health Screening
Death In Service Insurance
Travel Loan up to £2000
How to apply/Closing Date Please visit us on our careers website on